John Hack’s Talk

AI Is Joining the Workforce: Are You Ready?

A year after ChatGPT leapt into our lives, AI is already performing tasks across the organization. Unlike previous tech revolutions, these aren’t merely tools of automation: people are interacting with intelligent agents to research markets, understand new technology, collaborate on proposals, brainstorm solutions, create business plans, generate videos, and more.

In short: AI is joining the workforce.

This session will first examine the ways Intelligent Software will impact how people work and learn. We’ll explore what a workplace populated with both people and active software agents might require. In that context, the conversation will then shift to what Learning and Development professionals can do to prepare themselves and their constituencies for this rapidly changing workplace.

Attendees will take away:

• The three key learner personas and how AI will affect them differently.

• The skills needed to thrive in that new environment.

• What AI-native learning systems might look like.

• What an L&D professional can do now to prepare.

About John Hack

A long-time performance management software innovator, John Hack started his career in the Natural Language Processing R&D group at Wang Labs in the 1980’s. His early work in natural language processing, data visualization and real time risk analysis led to delivering predictive and automated analysis of organizational performance, for which he earned three patents. At SAP, he led the Performance Management Innovations team as they developed new ways to analyze individual performance, visualize the workforce, and help people tackle new problems. He is the CTO and co-founder of Interflexion, leveraging AI to help aspiring professionals develop their conversational skills. He holds a bachelor’s degree from MIT and a master’s from NYU.

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