About Gordon Lam

A learning technologist by both trade and education, Gordon Lam’s interest and attention throughout his professional career has been focused on leveraging the latest in technology and evidence-based practice to create more engaging learning experiences. After getting his Master’s Degree in Educational Technology, Gordon spent a good part of his career consulting on the virtues of virtual training in healthcare, insurance, and finance, spending 10 years as Director of Digital Learning at UBS. He was lucky enough to come out of a major restructuring there to join EY in November of 2019 as a Virtual Classroom Facilitator and instructional Designer. And when he is not facilitating virtually, he’s facilitating in person; leading nature walks for the National Park Service in his current home of Queens, NY, and for the local nature organizations in Gordon’s soon to be new home of Hereford, in southeast AZ.

About Carolyn Reyes

Carolyn Reyes began her career as a Certified Public Accountant in EY's Tax practice. After a decade servicing clients in the Technology, Media, and Telecommunications sector, she decided to make a career change, leveraging her lifelong passion for supporting others' learning by joining EY's Facilitator Excellence team, where she now serves as the team's program manager. In that role she not only manages the facilitator rewards and incentives program, but also gets to share her knowledge and expertise by delivering the firm’s Train the Trainer sessions. In the little spare time she has, Carolyn volunteers with Reading Partners, where she tutors elementary students to achieve grade-level reading abilities.

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